Link Minibuses

Frequently Asked Questions (FAQ’s)

We are open as usual and are taking steps to ensure the safety of our passengers and staff. Our vehicles are fully sanitised. Our drivers wear the correct PPE and we will provide complimentary hand sanitiser.
Yes. We can arrange this with you and are happy to discuss your particular requirements either by phone email or in person.
Quotations are valid for 7 days from the initial enquiry unless otherwise notified.
Predominantly we pick you up or drop you off in Sussex and Surrey but we regularly arrange travel throughout London and the UK. Call us on 01293 972422 to speak to one of our team who can help you with your journey.
We specialise in special events. Our team can help you make it even more memorable by giving some options you may not have thought about.
Water and cold food are permissible. Hot food or Alcoholic Drinks must not be consumed on the vehicles without prior consent from the company.
Yes, we use one of the world’s leading secure payment providers to ensure all transfers are safe and protected by fraud.
We can send invoices out in 13 different languages. We understand this can be especially useful for our overseas customers.
We only allow guide dogs onboard.
These are based on mileage, time and running costs so usually there is a small charge based on this. Contact our team and we will give the best options for your journey.
We cater for all types of travel so please do and we will be happy to help.
Yes – We have found people come to us with this problem quite frequently. Don’t worry we will do everything we can to help you. We appreciate you may have already lost an amount of money so we will help reduce costs for you and of course stand by our commitment to the agreed transport.
Our rates are extremely competitive. Please feel free to get in touch for a free quote and take a look at some of our customer reviews for reassurance.

Yes. Our highly experienced team can give you some options which you may not have thought of at no charge of course. We can then leave it with you to decide on what’s best for you and your group.

Simply complete our quick quote form and we will get back to you with a speedy response. If you prefer you can send us an email at info@linkminbuses.co.uk or call us on 01293 972422 West Sussex, East Sussex 01273 978708
We totally understand plans can change and you may need to alter your booking to suit your new schedule, just let us know and we can rearrange this for you. Please do not leave it too close to the travel date as charges may apply.
Most of our vehicles have either Bluetooth or aux lead connectivity to allow you to enjoy your own music.
Yes – Some of our vehicles are PSVAR compliant These vehicles are subject to availability. Please contact us on 01293 972422 if any of your group need extra assistance and we can make the arrangements for you.
We accept all major debit and Credit cards and bank transfers. Cash on the day will only be accepted if approved by us at the booking stage.
Yes but please let us know as far in advance as charges apply within a week of travel.
Unless prearranged we will charge £5 per week in addition to the outstanding balance due.
Simply call us on 01293 972422, complete our quick quote form on www.linkminibuses.co.uk or send us an email info@linkminibuses.co.uk Our team will advise you on the simple process that applies to airport pickups for Minibuses & Coaches. We follow the airport’s guidelines for larger vehicles and will pick up your group at the designated pickup points within the airport. This also applies to Heathrow, Stansted and other national airports.
We always include this in the price. Any accommodation, tickets or additional costs will be charged separately. We will never hide any costs and will always give you the full cost upfront.
This is possible. We can arrange travel for anywhere in the UK please let our team know and we can let you know how we can help you.
We have and still provide shuttle run services for many companies across the South East. Please contact us to discuss the options in more detail. Email info@linkminibuses.co.uk, call us on 01293 972422 or complete our quick quote for us to get back to you.

Free quote

We get back to you within the hour.

MONEY SAVING TIPS ON REDUCING

THE COST OF TRAVEL

Passenger Numbers

Size of vehicles can change depending on how many of you are travelling.

Mileage

We have no mileage limits however reducing the cost of your miles can help alter your quote.

Congestion Charging and Tolls

Our team will give you options to avoid these costs if possible.

Extra Drivers

The law requires drivers to work a maximum amount of hours per day. Some longer trips need an additional driver. Sometimes altering your trip slightly can eliminate a second driver. We will always help you with this.

Vehicle stays with you

This can increase the cost. Let us know and we will find the best plan for you.

 

HOW LINK HELP

OUR CUSTOMERS

Save you Money

Your quote from us will always be fair as we aim to beat any other quote. Using a Minibus is often cheaper than a train or multiple taxis. We are very transparent with no hidden costs.

Give you Advice

Arranging transport for your group can be a daunting job. Dont worry your not alone we can help with your itinerary, ideas on most popular locations for your occasion, special requests, best suited vehicles and more. Just get in touch and we will be happy to help this is a completely free service.

Open 24/7 for you

Contact us however you feel comfortable. If that’s through email, our free quote, phone, social media or even whatsapp, We work around the clock and are here to help no matter if it’s a quick response you need or an emergency. See our Contact Us page.

Keep you in the Loop

We pride ourselves in clear communication. From the moment you first speak to us through to completion your booking will always be smooth and transparent. Our fantastic team will ensure your journey with us goes exactly as planned.

Keep you Comfortable and Entertained

Play your own Music, Free Wifi, reclining seats, A/C and more* Enjoy the ride with your group. Our expert drivers will help you feel at home onboard our buses.

Keep you safe

During these difficult times we will do everything to protect you and our staff. Our vehicles are sanitised after every hire full precautions regarding PPE are met. In addition to this our vehicles pass all safety inspections with flying colors. 
 

are you Part of a private group or a business? whatever the reason for your journey we are confident that we can give you a fantastic experience.

(*At link Minibuses we do our utmost to beat any quote you recieve from another fully licensed operator. Most of our vehicles are fitted with Free Wifi, reclining seats and A/C. If for any reason these vehicles are fully booked or undergoing our regular maintenance checks therefore not available, we will of course provide an alternative which may or may not have the above features)

GET IN TOUCH

However you feel comfortable. If you prefer to call, email or even whatsapp its simple to get in touch.
If you know your journey details use our free quote button. For any other enquiries feel free to get in touch.
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